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Priority Support Portal

Report a system issue and get the right support faster

Share the complaint category, fault details, and urgency so our team can review your issue and assign the right engineer.

Complaint triage
Engineer assignment
Safety-first escalation

Structured reporting

Clear categories and issue details help reduce back-and-forth.

Faster response

Better complaint inputs help us assign the right technician sooner.

Active hazard?

If there is smoke, fire, burning smell, or exposed high-voltage wiring, call the emergency support line immediately.

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Complaint details

Upload photos or screenshots

Add images of the inverter display, damaged components, fault screen, or wiring issue for faster diagnosis.

Submit your complaint and our support team will review it and assign the right next action.