Privacy Policy
1. Introduction
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe, transparent, and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our solar consultation and installation services.
By accessing our website or submitting your details, you agree to the collection and use of information in accordance with this policy. We collect only the information necessary to provide solar consultation, system installation, customer support, and related services.
2. Information We Collect
We may collect the following types of information to provide and improve our services:
- Personal Information: Your name, phone number, email address, city, and other details voluntarily submitted through inquiry forms or service requests.
- Technical Information: Device information, browser type, IP address, and website usage data collected automatically to enhance website performance and security.
- Service-Related Information: Details related to your property, electricity usage, or solar requirements shared for consultation, quotation, or installation purposes.
- Cookies: We use cookies and similar technologies to improve your browsing experience, remember preferences, and analyze website traffic.
3. How We Use Your Information
The information we collect is used to deliver reliable solar services and improve your overall experience. Specifically, we use your information to:
- Provide solar consultation, quotations, and installation services.
- Contact you regarding your inquiries, requests, or service updates.
- Assist with subsidy applications, approvals, and documentation.
- Improve our website functionality, performance, and user experience.
- Ensure compliance with legal, regulatory, and safety requirements.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Protection & Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, or disclosure. Access to personal data is restricted to authorized personnel only and is used strictly for service and operational purposes.
While we strive to protect your information using industry-standard practices, no digital transmission or storage system can be guaranteed to be completely secure. We continuously review and improve our security practices to maintain high standards of data protection.
5. Sharing of Information
We may share your information with trusted partners, service providers, or government authorities only when necessary for solar installation, subsidy processing, regulatory compliance, or operational purposes. All such parties are required to maintain confidentiality and protect your data.
6. Your Rights
You have the right to request access, correction, or deletion of your personal information. You may also contact us to update your details or withdraw consent, subject to applicable legal and operational requirements.
7. Contact Us
Questions about your privacy?
Our support team is available to assist you with any privacy-related concerns.